Help & Support

Get help with DMV Web Guys website, apps, and services

Email Support

support@dmvwebguys.com

Response Time

Typically within 24 hours

Business Hours

Mon-Fri 9am-6pm EST

Frequently Asked Questions

General

DMV Web Guys is a full-service digital agency and app development company serving DC, Maryland & Virginia. We build websites, mobile apps, and digital solutions tailored to your business needs.
We offer web design & development, mobile app development, a website builder platform, digital marketing, SEO, branding, and AI integration services.
Visit dmvwebguys.com/contact for a free consultation, or sign up for our DIY website builder at dmvwebguys.com/register to get started immediately.

Account & Billing

Visit dmvwebguys.com/register to create a free account. You can also sign up through any of our mobile apps using email, Apple Sign-In, or Google Sign-In.
Click "Forgot Password" on the login page and follow the instructions sent to your email. If you signed up with Apple or Google, use the same sign-in method instead.
Go to your account settings and click "Cancel Subscription", or email support@dmvwebguys.com and we'll handle it for you.
For website subscriptions, contact support@dmvwebguys.com within 30 days of purchase. For in-app purchases, request a refund through the Apple App Store or Google Play Store directly.
Email support@dmvwebguys.com with your account email address and we'll process your account deletion request within 30 days.

Mobile Apps

Our apps are available on iOS (Apple App Store) and Android (Google Play Store).
Enable automatic updates in your device settings, or visit the App Store (iOS) or Google Play Store (Android) to manually check for and install updates.
Try these steps: 1) Close and reopen the app. 2) Check for app updates. 3) Restart your device. 4) Reinstall the app. If the issue persists, email support@dmvwebguys.com with your device model and OS version.
In-app purchases and subscriptions are managed through your Apple ID settings (iOS) or Google Play account settings (Android). You can view, modify, or cancel subscriptions there.
Yes! If you're signed into the same account, your data syncs automatically across all your devices.

Website Builder

Choose from 18+ professional templates, customize with our visual drag-and-drop editor, and publish to your own domain — no coding required.
Yes! You can connect your custom domain through the site management dashboard. We also offer domain registration if you need a new one.
Click the "Publish" button in the page editor toolbar. Your site will be live and accessible within minutes.

Privacy & Security

We use SSL/TLS encryption for all data in transit, encrypted storage for data at rest, and follow industry best practices for security. See our Privacy Policy at dmvwebguys.com/privacy for full details.
No. We never sell your personal information to third parties. See our Privacy Policy for complete details on how we handle your data.
Email support@dmvwebguys.com to request a copy of all personal data we hold about you. We'll respond within 30 days as required by law.

Troubleshooting

Try resetting your password using the "Forgot Password" link. If you signed up with Apple or Google, make sure to use the same sign-in method. Still stuck? Email support@dmvwebguys.com with your account email.
Clear your browser cache and cookies, try a different browser, or check your internet connection. For app issues, make sure you're running the latest version.
Check your spam/junk folder first. Add support@dmvwebguys.com to your contacts or safe senders list. If using Gmail, also check the Promotions and Updates tabs.

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Send us a Message

We typically respond within 24 hours.

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