Privacy Policy

1 Scope & Applicability

This Privacy Policy applies to all products and services offered by DMV Web Guys LLC ("Company," "we," "us," or "our"), including but not limited to:

• Our website at dmvwebguys.com and all subdomains
• All mobile applications published by DMV Web Guys on the Apple App Store, Google Play Store, or any other platform
• Our website builder platform and associated dashboard
• Any web-based or desktop tools, APIs, and services we provide
• Email communications, newsletters, and marketing materials

By using any of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described herein.

2 Information We Collect

2.1 Information You Provide Directly

• Account Information: Name, email address, password, phone number, and business details when you create an account
• Profile Information: Profile photo, bio, preferences, and settings you configure
• Payment Information: Billing name, address, and payment method details (processed securely through Stripe or Apple/Google in-app purchase — we do not store full card numbers)
• Communications: Messages sent through contact forms, support tickets, email, in-app chat, or phone calls
• User Content: Files, images, text, websites, and other content you upload or create through our services
• Survey & Feedback: Responses to surveys, reviews, or feedback requests

2.2 Information Collected Automatically

When you use our website or mobile applications, we may automatically collect:

• Device Information: Device type, model, operating system, unique device identifiers, browser type and version
• Usage Data: Pages visited, features used, time spent, click patterns, app sessions, and interaction data
• Network Information: IP address, internet service provider, connection type (Wi-Fi, cellular)
• Location Data: Approximate location based on IP address (we do not collect precise GPS location unless you explicitly grant permission)
• Cookies & Tracking: Cookies, web beacons, pixels, and similar technologies to remember preferences and analyze usage
• Crash & Performance Data: Error logs, crash reports, and app performance metrics to improve stability

2.3 Information from Third Parties

• Social Sign-In: If you sign in using Apple, Google, or another provider, we receive your name and email as permitted by your settings
• Analytics Providers: Aggregated data from analytics services we use to understand usage patterns
• Payment Processors: Transaction confirmation and billing details from Stripe, Apple, or Google

3 How We Use Your Information

We use the information we collect to:

• Provide & Maintain Services: Operate our website, apps, and platform features
• Create & Manage Accounts: Set up your account, authenticate access, and manage your subscription
• Process Transactions: Complete purchases, subscriptions, and in-app transactions
• Customer Support: Respond to support requests, troubleshoot issues, and communicate with you
• Personalization: Customize your experience, recommend features, and remember your preferences
• Analytics & Improvement: Analyze usage patterns to improve our products, fix bugs, and develop new features
• Security: Detect and prevent fraud, abuse, and unauthorized access
• Communications: Send service updates, security alerts, and (with your consent) marketing communications
• Legal Compliance: Comply with applicable laws, regulations, and legal processes

4 Information Sharing & Disclosure

We do not sell your personal information. We may share information only in these circumstances:

• Service Providers: Trusted vendors who help operate our services (hosting, payment processing, analytics, email delivery, customer support) under strict confidentiality agreements
• Legal Requirements: When required by law, regulation, subpoena, or court order
• Safety & Protection: To protect the rights, property, or safety of DMV Web Guys, our users, or the public
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets
• With Your Consent: When you have given us explicit permission to share specific information

5 Data Retention

We retain your information for as long as your account is active or as needed to provide you with our services. We may also retain certain information as required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes. When no longer needed, data is securely deleted or anonymized.

6 Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for all data in transit
• Encrypted storage for sensitive data at rest
• Secure authentication and access controls
• Regular security assessments and monitoring
• Limited employee access on a need-to-know basis

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7 Your Rights & Choices

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails
• Data Portability: Request your data in a portable, machine-readable format
• Withdraw Consent: Withdraw previously given consent at any time
• Account Deletion: Request complete account deletion by contacting us at support@dmvwebguys.com

To exercise any of these rights, contact us at support@dmvwebguys.com. We will respond within 30 days.

8 Children's Privacy

Our services are not intended for children under 13 years of age (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at support@dmvwebguys.com and we will promptly delete such information.

9 Third-Party Services

Our services may contain links to or integrate with third-party websites, apps, or services. These include but are not limited to:

• Payment processors (Stripe, Apple Pay, Google Pay)
• Analytics providers (Google Analytics, Firebase)
• Cloud infrastructure (AWS, DigitalOcean)
• Communication tools (email services, push notification providers)
• Social media platforms (for login or sharing)

These third parties have their own privacy policies. We encourage you to review their policies before interacting with their services. We are not responsible for the privacy practices of third parties.

10 International Data Transfers

Our services are primarily operated in the United States. If you access our services from outside the US, your information may be transferred to and processed in the United States where data protection laws may differ. By using our services, you consent to the transfer of your information to the United States.

11 California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To make a verifiable consumer request, contact us at support@dmvwebguys.com.

12 Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, through in-app notifications or email. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.

13 Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: